A Keynote by the humorous Jim Benson at Scrum Gathering South Africa 2016 (SGZA). This keynote was so good, we decided to attend Jim’s impromptu chat in the next slot and then proceeded to highjack him for 3 hours of chit chat. Wow. What a great guy. I learned so much in one morning just by having my thoughts challenged in a nice, funny and open way. Thanks Jim! Great to have finally met you!